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Other Topics => Off Topic Discussion => Topic started by: BlackAngel75 on June 19, 2007, 01:43:40 AM



Title: The Red Triangle of Death
Post by: BlackAngel75 on June 19, 2007, 01:43:40 AM
 I recently experience this on my Xbox 360 a couples of days ago.  After a couple of advises, I opted to have it repaired.  However, sending it to Microsoft would cost me about $140 and I bought refurbished from Gamestop about 2 year ago.  So, I'm turning to you for the final word.  So, what say you?


Title: Re: The Red Triangle of Death
Post by: Ash on June 19, 2007, 03:12:50 AM
The same thing happened to me.

At first, my Xbox 360 would randomly freeze up.
I had to get up out of my seat and manually turn the Xbox off and then back on.
Then the freezing got worse and worse.  It reached the point where I could play for only about 5 minutes before it froze again.
Finally, it got to where the red triangle of death appeared as soon as I pressed the power button.
I couldn't even access the Xbox 360 Dashboard.

Fortunately, my 360 was/still is under warranty and I sent it in.
Seems you & I aren't the only ones who've had this problem.
When I took it to the UPS Store to send it to Microsoft, the guy there told me that he ships 10-15 broken Xbox's to the Microsoft Repair Center every week. 
And that's just from people in my town!
I cannot begin to imagine how much Microsoft has spent on this problem so far.

When I got it back about 2 weeks later, there was a pre-printed note in the box which stated that they had replaced my old console with a new one.
And they gave me a free 1 month Xbox Live time card for my trouble!   :thumbup:

Since your warranty is probably no longer valid, I recommend paying the $140.
That's a heckuva lot cheaper than buying a new system.

By the way, what's your Gamertag BlackAngel?
Feel free to add me to your friends list.
My Gamertag is ASHTHECAT3


Title: Re: The Red Triangle of Death
Post by: DodgingGrunge on June 19, 2007, 07:33:31 AM
Ash is right.  This problem is very common.  Such is the problem with rushing to market...  :lookingup:  You should pay the $140 to have Microsoft fix it.  They'll replace any hardware that is functioning improperly, update the bios, and return your system in like-new condition.

Alternatively, you could do what I do and wait until the technology is at least twenty years old before going near it.  I am still quite happy with my NES.  :thumbup:


Title: Re: The Red Triangle of Death
Post by: Ash on July 06, 2007, 05:12:50 AM
Hey Blackangel,

Looks like you may not have to pay Microsoft to get your Xbox 360 repaired!
And if you already paid, you're entitled to a refund.

Microsoft just released this statement.
Click the link below to read it:
http://www.xbox.com/en-US/support/petermooreletter.htm

Be sure to check out the warranty FAQ. 
It'll provide you with more info.

The new extended warranty FAQ:
http://www.xbox.com/en-US/support/systemuse/xbox360/resources/warrantyfaq.htm