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July 30, 2014, 10:32:47 AM
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Badmovies.org Forum  |  Other Topics  |  Off Topic Discussion  |  I feel sick..... « previous next »
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Author Topic: I feel sick.....  (Read 19 times)
Trevor
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« on: Today at 08:40:54 AM »

On 11th July, I had an enquiry about material we hold on certain subjects and replied to the person within one working day, asking for more information and also letting them know that the material we hold is not ours, meaning royalties etc have to be paid to places like the BBC and CBS, among others. I sent them the email and copied it to my Hotmail address: done and dusted.

This morning, I got an email saying that a complaint by this person had been lodged against my place of work on the government complaints hotline, stating that they had not heard from anyone here, while I had responded quickly, letting the client know how things are done here.

Now, I have a charge looming over my head despite the fact that I have done my work and can prove it: I f*****g hate this life.  Bluesad
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Derf
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« Reply #1 on: Today at 09:11:26 AM »

Your proof that you responded quickly doesn't count for anything? That's an idiotic approach to investigating complaints.

I say get the guy's address and mail him your worst pair of undies in a film can labeled with the title he was looking for. That'll teach him.

Seriously, I hope the people who look into complaints figure out the truth.
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Josso
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« Reply #2 on: Today at 10:02:43 AM »

On 11th July, I had an enquiry about material we hold on certain subjects and replied to the person within one working day, asking for more information and also letting them know that the material we hold is not ours, meaning royalties etc have to be paid to places like the BBC and CBS, among others. I sent them the email and copied it to my Hotmail address: done and dusted.

This morning, I got an email saying that a complaint by this person had been lodged against my place of work on the government complaints hotline, stating that they had not heard from anyone here, while I had responded quickly, letting the client know how things are done here.

Now, I have a charge looming over my head despite the fact that I have done my work and can prove it: I f*****g hate this life.  Bluesad

So this is like... equivalent of data protection act stuff? or DMCA? I'm confused but it sounds bloody annoying, with things like this I tend to audio record EVERYTHING, my dad always writes down times he sent an email or made a phonecall as well for stuff like this.
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Badmovies.org Forum  |  Other Topics  |  Off Topic Discussion  |  I feel sick..... « previous next »
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