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The Red Triangle of Death

Started by BlackAngel75, June 19, 2007, 01:43:40 AM

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If you had this problem, what would you suggest?

Buy a new one
0 (0%)
Pay the $140 to have it fixed
3 (100%)

Total Members Voted: 3

BlackAngel75

 I recently experience this on my Xbox 360 a couples of days ago.  After a couple of advises, I opted to have it repaired.  However, sending it to Microsoft would cost me about $140 and I bought refurbished from Gamestop about 2 year ago.  So, I'm turning to you for the final word.  So, what say you?
We all know Bill is a little nuts, but George has actually tasted them.
-Betty White at the William Shatner Roast

Ash

#1
The same thing happened to me.

At first, my Xbox 360 would randomly freeze up.
I had to get up out of my seat and manually turn the Xbox off and then back on.
Then the freezing got worse and worse.  It reached the point where I could play for only about 5 minutes before it froze again.
Finally, it got to where the red triangle of death appeared as soon as I pressed the power button.
I couldn't even access the Xbox 360 Dashboard.

Fortunately, my 360 was/still is under warranty and I sent it in.
Seems you & I aren't the only ones who've had this problem.
When I took it to the UPS Store to send it to Microsoft, the guy there told me that he ships 10-15 broken Xbox's to the Microsoft Repair Center every week. 
And that's just from people in my town!
I cannot begin to imagine how much Microsoft has spent on this problem so far.

When I got it back about 2 weeks later, there was a pre-printed note in the box which stated that they had replaced my old console with a new one.
And they gave me a free 1 month Xbox Live time card for my trouble!   :thumbup:

Since your warranty is probably no longer valid, I recommend paying the $140.
That's a heckuva lot cheaper than buying a new system.

By the way, what's your Gamertag BlackAngel?
Feel free to add me to your friends list.
My Gamertag is ASHTHECAT3

DodgingGrunge

Ash is right.  This problem is very common.  Such is the problem with rushing to market...  :lookingup:  You should pay the $140 to have Microsoft fix it.  They'll replace any hardware that is functioning improperly, update the bios, and return your system in like-new condition.

Alternatively, you could do what I do and wait until the technology is at least twenty years old before going near it.  I am still quite happy with my NES.  :thumbup:
++josh;

Ash

Hey Blackangel,

Looks like you may not have to pay Microsoft to get your Xbox 360 repaired!
And if you already paid, you're entitled to a refund.

Microsoft just released this statement.
Click the link below to read it:
http://www.xbox.com/en-US/support/petermooreletter.htm

Be sure to check out the warranty FAQ. 
It'll provide you with more info.

The new extended warranty FAQ:
http://www.xbox.com/en-US/support/systemuse/xbox360/resources/warrantyfaq.htm