I realize that the man shouldn't have attacked the guy but I must admit that I'm so tired of people who think rules don't apply to them.
Capitol Hill, anyone?
Seriously though, I agree.
I once had an old lady who was in one of those Hover-Around type store carts trying to cut in on me when I was in line, as she demanded 2 dollars worth of quarters for the bus.
Finally when she wasn't getting the attention she needed, she jumped out of her electric chair with the speed a 20 year old. screaming at the top of her voice that she wanted "2 "God-da*n dollars in quarters". The cashier told her to wait her turn and then she really blew her top.
She went to the manager and the manager told her the same thing and she started with that " I'll never shop here again" BS. The manager was so cool, he told her "then get out of my
store and waste your money at Shop Rite." She stormed out on her chair and almost ran over someone on the way out. Good old New Jersey manners....