I Complained About ______ And Received _______

[Mr. DS]

Today I complained about not having a waitress show up at our table for 15 minutes and received free desserts for the table.

Feel free to join in with your stories about being cranky old people.

[Allhallowsday]

Today I complained about not having a waitress show up at our table for 15 minutes and received free desserts for the table.

I wonder what else ya got... 

[ghouck]

Today I complained about not having a waitress show up at our table for 15 minutes and received free desserts for the table.

I wonder what else ya got... 

95% chance there was spit included.

[claws]

I complained about my Blu-ray player for going bad after only two years, and received a new one I bought yesterday.  

[RCMerchant]

Today I complained about not having a waitress show up at our table for 15 minutes and received free desserts for the table.

I wonder what else ya got... 

95% chance there was spit included.

yum! Free spit! I have to pay extra for mine!

[Jack]

About 20 years ago I complained about getting the wrong toppings on a pizza.  I had to get a little tough with the guy (over the phone of course), but our next pizza was free 

[indianasmith]

I was in line at Sonic drive-thru the other day and they took an extra long time.  I didn't actually complain - heck, I didn't notice, I was reading a book - but when I got to the window the manager said that the order would be free.


Years ago, when a teenager we were trying to foster burned up the motor on our second vehicle, I complained about it - actually not even really a complaint, just commented on it - to my 8th grade class.  That evening one of the school families gave my wife and I a used car.  It was a jalopy, but I drove it for six years or more!

[Mr. DS]

Today I complained about not having a waitress show up at our table for 15 minutes and received free desserts for the table.

I wonder what else ya got... 

95% chance there was spit included.

yum! Free spit! I have to pay extra for mine!

Yeah no s**t!  If it passes through my digestive system and I'm fine what the hell do I care!

[Ash]

A few years back I complained to Lone Star Steakhouse about the awful raw $10.00 cheeseburger and received a gift certificate for $80.00.  I brought three friends along and used the certificate to cover our meals.  But they screwed up again by having the manager come over, sit down, and try to talk to me about my previous bad experience...while we were all eating.

I've never been back since.

[LilCerberus]

An Usher at a theatre once assigned me to a seat that was already occupied.
I got a free drink ticket.

[Flick James]

Well, this isn't the same thing, but it started with a complaint and ended with a hookup.

I was an assistant manager at a Guitar Center for 3 years. There was a guy who had been to our store several times in the past. He was from Sedona, Arizona (a truly gorgeous place), had a gig with his band at one of the local casinos in the Phoenix area, and had called in, and had called in a couple of days prior. We didn't have a piece of PA gear he needed, but the guy who took his call arranged for it to be transferred in from another store so he could pick it up when he came in town for the gig.

The salesman who was handling it totally dropped the ball, and the guy came in to pick up the gear and it wasn't there. The guy was p**sed because he had paid extra to have the shipment expedited so it would be there, and it was something they needed for the gig. I took over and apologized to the man, and asked him when his gig was. He said it was the next day, and I told him I would do everything I could to make sure he got the piece in time for his gig, refund his shipment expense, and sell it to him for cost. I said if I couldn't get it in time I would find it at a competitor for him.

So I got to work and managed to find the piece at the store on the far other end of the Phoenix area, sent somebody on an hour drive each way to pick it up first thing the next morning, and had it at the store by noon for the guy to pick it up that afternoon.

The guy was so impressed with the effort, the fact that I manned up and didn't try to give him a bulls**t excuse, and that I got him something he needed urgently so quickly, all to keep him happy and keep his business of course. It turned out he was co-owner of a nice spa/resort in Sedona, and at the end of it he gave me his card and insisted that I call him whenever I wanted a hook-up at the spa. My wife and I got a couple of free nights at the place, as well as some pretty serious spa hookups.

I always strived for this level of service with anybody, regardless of how much money they spent at the store. But once in a while you run into the fat cat who hooks you up.