Ben & Jerry's ice cream, do you have a favorite?

[ghouck]

Actually, I just had my first bad experience with Ben & Jerry's.  A few days ago, my wife bought a container of Cherry Garcia.  When we opened it, the ice cream had freezer burn all the way to the bottom of the container.  We checked the expiration date and it still had a long life ahead of it.  We ended up throwing it away rather than bringing it back to the supermarket.  I'm sure if I contacted Ben & Jerry's they'd at least send me a coupon for a replacement.

Perhaps it got thawed/re-frozen, that makes ice cream all weird. I'd try and contact them see if you can't get some help.

On a vaguely related note, I had a friend in gradeschool that would write to all kinds of companies with a BS sob story in order to get things sent to him for free. He's say he got a box of pancake mix with bugs in it, and they'd send him a couple of free boxes a coupon for free syrup. He'd write to one that he bought a box of pop-tarts and it only had 4 in it instead of 6, and he'd get a couple of free boxes, and some samples of new flavors. I was surprised at how much stuff he got, just by making up a good sob story and asking.

[Ash]

I've had experiences where I've bought something and it was messed up.
For example:  I bought a 24 pack can of Slim Jims and 5 of them hadn't been packaged right.  They were open and had become rock hard due to being exposed to air.
I called the company and they sent me a coupon for any size Slim Jim pack.
Naturally, I bought the biggest one they offered.  A huge box with something like 36 Slim Jims in it.

A friend of mine bought a box of "Chicken In a Biscuit" crackers and he pulled out a line of 5-6 of them that had a foot long length of industrial twine baked into them.
They sent him a coupon.

I've also bought a 6 pack of bottled Icehouse beer, pulled the first one out and it had about 2 fingers worth of beer in it.  Same thing happened with a 12 pack of the same brand.  Three of the bottles had 2-3 fingers worth of beer and one didn't have any in it at all.  I can't believe I used to drink that s**t.  Icehouse makes me cringe whenever I think about drinking it.

By the way, I finally got a pint of Ben & Jerry's Americone Dream.
It was pretty good!
Had a little more waffle cone in it than I like, but it was very good. 

[The Burgomaster]

I had a friend in gradeschool that would write to all kinds of companies with a BS sob story in order to get things sent to him for free. He's say he got a box of pancake mix with bugs in it, and they'd send him a couple of free boxes a coupon for free syrup. He'd write to one that he bought a box of pop-tarts and it only had 4 in it instead of 6, and he'd get a couple of free boxes, and some samples of new flavors. I was surprised at how much stuff he got, just by making up a good sob story and asking.

One of my co-workers couldn't even get a replacement for a REAL problem!  She bought a CD at Best Buy and when she got home and opened it, there was no CD in the jewel case.  She brought the empty case to Best Buy and told Customer Service it was empty when she bought it.  They told her, "that's impossible" and wouldn't give her a refund or a replacement CD.  She got NOTHING!

[The Burgomaster]

I've had experiences where I've bought something and it was messed up.
For example:  I bought a 24 pack can of Slim Jims and 5 of them hadn't been packaged right.  They were open and had become rock hard due to being exposed to air.

I was working at a client's office a couple year ago.  The client is about a 2 1/2 hour drive from my house, and I was getting ready to go home on a Friday afternoon.  I figured I'd work through lunch and try to get on the road no later than 3:00 p.m.  So, I grabbed a Slim Jim out of a vending machine instead of going out to buy lunch.  I bit into it and it just sort of crumbled and fell apart, like biting into a piece of chalk.  I looked at the wrapper and it was almost a year past the expiration date.

[ghouck]

  I looked at the wrapper and it was almost a year past the expiration date.

They have an expiration date? I'm kinda surprised.

As for the CD, What I've done and has worked, and I did it with a movie, a game, and a CD at different times: Write to the manufacturer, and even send them a picture/copy of the box and the receipt. It actually work BETTER if you've bought it from Best Buy, because then they believe you when you say they won't exchange it or refund your money.
Also, and I know this is unethical, but if you get one where the disc is THERE, but won't work, you'll have MUCH better luck if you tell them it wasn't there at all. If you say it won't work, they may try and blame your hardware. I know this because a friend told me, all three of my issues were a missing disc.